25 of the Best eCommerce Podcasts in 2023 for DTC and Retail Business
eCommerceFuel Podcast
Retail Remix
Unofficial Shopify Podcast
Stairway to CEO
The Jason & Scot Show
Hit Subscribe + The Recap
eCommerce Evolution Podcast
Oopsie Podcast
Ecommerce Conversations
Go to Millions
Ecommerce Playbook Podcast
The Andrew Faris Podcast
Down to Chat (DTC) Podcast
Modern Retail Podcast
Limited Supply with Nik & Moiz
Nine Figure Operators
Influencer Marketing Blueprint
DTC Newsletter Podcast
eCommerce Fastlane Podcast
The Ecom Gold Podcast
Ecommerce Influence Podcast
You Are Not Your ROAS
Chew on This Podcast
My Wife Quit Her Job
Masters: Shopify Podcast
Make It Big Podcast
Future Commerce
What is the purpose of a podcast?
To entertain? Certainly. To inform? Sometimes. To distract and occupy while some other task besets us? Very often, yes.
For eCommerce and retail leaders, those standard aims pale in comparison to two extremes: tactical versus world-shaping. At one end, you need to do your job better. At the other, you want to be challenged, inspired, and transformed.
Unfortunately, it’s hard to know where to invest your time.
To help, we’ve compiled not only the top eCommerce podcasts but also the best episodes.
Over 25 shows with summaries and lessons … plus, direct links to every available site, Apple + Spotify “best-of” episode, YouTube video, and social account — hosts as well as guests.
Looking for the latest Future Commerce podcasts? Every week we explore the far-reaching effects of consumerism, capitalism, modernity, and their expressions in DTC, retail, marketplaces, and beyond.
With a vibrant community of over 1,200 seasoned eCommerce entrepreneurs, the podcast majors on in-the-trenches discussions of digital marketing and running an online business. From finance and inventory to email marketing and organic growth, Andrew and his guests provide wisdom any business owners can benefit from.
Best Episode(s): Deconstructing Beloved Brands & Moat-Building Strategies
Technology and customer experience play an increasingly vital role in brand differentiation. Produced by Retail TouchPoints, Alicia plays host to top practitioners, analysts, and innovators … all of whom share a common aim — putting a new spin on shopping.
Best Episode: Crocs CDO Dishes on Digital Innovation
The Crocs’ comeback story is one of digital innovation, strategic acquisition, and building lifetime value. It’s also a story of buying and deploying technology. Crocs Chief Digital Officer, Adam Michaels, dives into the evolution of Crocs’ investments and how that’s catapulted their business to a cultural icon.
For merchants of every level, Kurt covers all things Shopify … but doesn’t limit his scope to Shopify. Some of the most valuable insights focus on the importance of having a strong brand identity, customer experience, using data to drive decisions, experimenting with different marketing channels, and building a team.
Best Episode: Unlocking the Power of Customer Lifetime Value
In his role as a professor at Emory University, Daniel McCarthy has published some of the most influential research about DTC brands in the modern era. His research shapes how markets think; namely, IPO analysis and due diligence. Discover how to calculate CLTV — complete with a downloadable spreadsheet.
Featuring untold stories exclusively from chief executive officers, Lee’s guests reveal what it takes to climb the winding stairway to success. From creating the right mindset to overcoming challenges, a wealth of knowledge and inspiration awaits listeners wanting the unvarnished truth about career progression.
Best Episode: Cutting up the Clothing Category with Steven Borrelli
Founder and CEO of CUTS Clothing, Steven Borrelli, talks with Lee about his journey growing into a hundred-million-dollar business and creating a new category, “work leisure.” Childhood experiences, how he got his first 1,000 customers, and belief in blind faith punctuate the episode.
Interviews with industry leaders, deep dives into key topics, and timely news, this podcast is a go-to resource for keeping up with the fast-paced world of eCommerce. Jason and Scot originally served on the Shop.org Board of Directors. The podcasts are equal parts commerce love affair, trending topics … and bromance.
Best Episode: Deloitte Insights’ “Buying into Better”
Kasey Lobaugh is Deloitte’s Chief Futurist and joins Jason and Scot for a rousing discussion on the future of buying. He unpacks their research methodology, shares some wild predictions related to entertainment and the intersection of how we buy, then offers vision into the future of digital goods and services.
Subscriptions represent an under-leveraged retention and acquisition vehicle for eCommerce. Published by Recharge, you might be tempted to think addressing that opportunity is the show’s sole purpose. It’s not. Founders, CEOs, and executives delve into the ups and downs, the “Ws” and the “Ls.”
Best Episode: ChargeX and the Future of Recharge — A Candid Conversation
Podcast and community-building royalty, Kristen LaFrance is joined by Oisin O’Connor, CEO & Co-Founder of Recharge. Major shifts in the DTC industry, personal stories, and the rise + pitfalls of all-in-one platforms are grist for the mill in this widely scoped episode.
A savvy combination of merchants, vendors, and analysts, Brett mixes what’s new (marketing strategies and best practices) with what’s next (latest trends in the eCommerce industry). Topics vary from tactical guides to broad discussions around economics, science, and mindset.
Best Episode: Why Your Ads Aren’t Scaling and How to Fix It
Winning creative can be brand-defining. Jacques Spitzer’s agency, Raindrop, is responsible for video and ad creative across the DTC pantheon: Dr. Squatch, Native, MANSCAPED, William Painter, Ruggable, Lume, and more. His wealth of knowledge translates into a unique approach Jacques defines as “branded performance creative.”
Plus (not for nothing) OMG’s Brett Curry is a longtime friend of Future Commerce!
A relatively new entry, Jess (Head of CX at Feastables) and Zoe (Manager of CX & Retention at Chomps) set their sites on living, laughing, and learning from their guests’ “oh sh*t moments.” Brimming with levity, the goal isn’t to merely help others avoid the same mistakes but to celebrate our shared humanity.
Best Episode: $100 Mil Sugar Daddy Emails
Karly McFarland — author of Email is Not Dead and Director of eCommerce at Mini Katana — talks about her experiences in the direct-to-consumer space. Naturally, she shares a few missteps; namely, sending out a clown font to 100,000 people and dealing with “literally the worst client I’ve ever had.”
Close to the longest-running podcast on this list, Eric’s interviews date back to 2018. Having operated Beardbrand for over a decade, every episode is for, with, and by eCommerce operators. From customer acquisition and web traffic to marketing tactics and onsite conversion rates, you’ll hear about success stories as well as dark moments of failure.
Best Episode: Ridge Wallet CEO Aims for $1 Billion Exit
In his third appearance, Sean Frank unveils Ridge’s plans for a billion-dollar sale within three years. Although the episode centers on the power of physical products, the dangers of excessive debt, and the role of pricing in profitability … it culminates in a deeply personal look at Sean’s childhood — growing up with an absent father in a small town marked by death and drug use.
VP of Growth at Sharma Brands, Ari’s goal is to make marketing fun. She absolutely does, but not at the expense of mining her guests for powerful go-to-market strategies. Anchored in working relationships with DTC all-stars — like Everlane and Chamberlain Coffee — Ari talks to doers, reverse engineering their success.
Best Episode: Tech Excellence with HexClad’s CIO, Jeff Faber
Dripping with humor and intelligence, Jeff brings surprising liveliness to a normally dry topic: eCommerce technology stacks. On the heels of a site redesign and extensive conversion-rate optimization, tune in for a behind-the-site and into-the-guts exploration … steeped in genuine friendship.
Backed by Common Thread Collective’s agency portfolio — as well as its own DTC businesses — Taylor and Richard offer operational guidance on the most pressing macro issues affecting eCommerce. If you’re looking for tough questions answered with data-driven rigor, “The Ecommerce Playbook Podcast” is for you.
Best Episode: 21 Antifragile Ecommerce Tactics (Roundtable)
Resilience is often the key to success. Especially for eCommerce businesses post-pandemic and post-iOS-14. Former host, Andrew Faris, is joined by CTC executives Orchid Bertelsen, Taylor Holiday, and Aaron Orendorff to discuss the seven characteristics of an “antifragile” eCommerce brand + 21 tactics.
Born from our last entry, Andrew combines short-form, host-only episodes with long-form interviews. A practitioner with deep knowledge and experience in paid media, topics nonetheless range widely: customer acquisition, product-led CLTV, and entrepreneurial storytelling.
Best Episode: With $10M in Revenue and $0 in Ad Spend, Isaac Medeiros Is in a Class of His Own
Mini Katana’s founder turned a YouTube channel into an exploding brand. The best part? He does it all with a handful of freelance writers and editors. And he does it profitably. Discover how Mini Katana puts data to work, how they’re acquiring customers, and how they can future-proof their business against wild swings in the economy.
United by friendship and a common employer (Jones Road Beauty), Cody and Eli bring together typically disparate sides of eCommerce marketing: acquisition and retention. Casually conversational and yet immensely useful, Down to Chat covers operators who are building the next generation of consumer packaged goods (CPG).
Best Episode: Social & Influencer Masterclass on Seeding, Content Creation, and TikTok vs. Instagram
Kendall Dickieson joins Season 3 of Down to Chat to talk about the ways that she helps CPG brands become known and beloved. Among other things, she discusses her philosophy around influencer seeding, short-form video platforms like TikTok, and why YouTube benefits from a sound seeding strategy.
Bridging multiple worlds — retail and eCommerce, legacy brands and disruptors, merchandizing and innovation — Cale covers bite-sized retail news (Rundowns) alongside executive interviews. Learn from industry experts and stay ahead of the curve … beyond regurgitated press releases.
Best Episode: Saks CMO Emily Essner on Building a Digital Business Off of a Legacy Retailer
Saks has acquired three million new customers since spinning off its digital business from its well-known stores in late 2021. CMO Emily Essner speaks to Sak’s reorientation of young consumers (digital natives) with sophisticated targeting, search campaigns, live commerce, and loyalty.
Two of the most experienced names in eCommerce go behind the scenes to get at the heart of what DTC is really like. Honest conversations about industry moves, autopsies on failed brands, and why they’re investing in certain companies produce a candid perspective you won’t hear anywhere else.
Best Episode: How the President of True Classic Is Disrupting DTC
When both hosts conclude with “favorite episode ever,” you know you’ve experienced something special. Tour-de-force is the only description fitting. President of the fastest-growing DTC brand in history, Ben Yahalom holds nothing back in True Classic’s three-year journey from a $3k investment into a $150M juggernaut.
Do four episodes constitute a “best podcast”? Yes … as long as the hosts’ cumulative revenue shamelessly dwarfs all other hosts combined. In the case of Jason Panzer (President of Hexclad), Sean Frank (CEO of Ridge), Matthew Bertulli (CEO of Lomi and Pela), and Mike Beckham (CEO of Simple Modern), the bill fits.
It also doesn’t hurt to have this tagline: “A legendary WhatsApp group rumored to hold the secrets to unimaginable success.”
Best Episode(s): Welcome to the Show & People Cost, Panzerism, AND Asymmetric Risk
Start at the beginning. An illuminating introduction to each host leads into a sprawling conversation about customer feedback, pivoting, authenticity, and scaling. Then — if you don’t have time to binge — jump into episode three, where the highlight revolves around this Panzerism: “The harder I work, the luckier I get.” Lastly, don’t miss the deep end on interest rates and valuations.
If you follow Taylor and Cody on Twitter — and you should — you already know the depth + breadth of their influencer-marketing acumen. The co-CEOs of Kynship leverage every bit of that expertise, bringing their long-form, example-heavy, and “no-stings-attached” methodology to audio life.
Best Episode: Increasing Revenue by Onboarding Ambassadors
As the Director of Partnerships at Caraway Home, Bren Daniel’s influencer marketing strategy has three unique hallmarks: (1) long-term ambassadors, (2) discipline attribution, and (3) channel-specific campaigns. As a bonus, there’s a 2,400-word case study Kynship released packed with real examples.
Best Episode: 9-Year-Old from Lily Lou’s Aromas Homeschools Us All
It’s infinitely reassuring that we live in an era where anyone can start a business. Thanks to the internet, you can launch a brand and find scale. That’s what Lily Harper did when she launched Lily Lou’s Aromas; a candles-and-more brand. Seeing a 9-year-old relate to the pressures of entrepreneurship and how she is fearless in getting retail distribution inspires without a drop of syrupy Pollyannaism.
Launched in 2016 by industry veteran and previously Senior Customer Success Manager at Shopify Plus, Steve specializes in the technological ecosystem powering stores with an eye to eCommerce trends and funnels. His frontline position across numerous large sites makes for a wealth of hacks in the best sense of the word possible.
Best Episode: Pulling The Right Growth and Retention Levers for Your Shopify Store
Paul Rogers and Josh Duggan lead Vervaunt, a paid-media agency and eCommerce consultancy helping Shopify-powered brands. The discussion centers on improving efficiencies, profitably growing revenue, and building lifetime customer loyalty.
Working on the brand side and as an eCommerce consultant, Finn merges creativity plus operational savvy with an uncommon backbone: accounting. Each characteristic comes to life as he pulls lessons from the brightest minds at the forefront of today’s most-valuable DTC companies — whether plumbing the depths of design, eCommerce growth, or balance sheets.
Best Episode(s): Drew Fallon, How to Raise Ecommerce Captial & Behind the $10M Series
Separated by nearly a year, Drew Fallon’s episodes add up to over two hours of DTC financial gold. In part one, he shares his own backstory along with Mad Rabbit’s — spending the lion’s share of his time on the brand’s post-Shark-Tank capitalization. In part two, he returns to delve into every aspect of its recent $10M raise.
Need a break from the hustle-dominated, always-on, “crush-it” culture permeating eCommerce? That’s exactly what Austin delivers — two parts living with purpose, one part generating wealth. Or, to borrow his own words: “This podcast will change your perspective on building a business, and, hopefully, change your life.”
Best Episode: Building a $100MM Brand: The Story Behind Snow Teeth Whitening
Josh Snow, founder and CEO of Snow Teeth Whitening, shares his journey to $100M — particularly, the growing pains of that journey. Of note is his leadership evolution with an eye to the importance of hiring the right people. He also digs into how influencer marketing helped Snow’s growth and his plans for the future.
Best Episode: The Benefits of Focusing on Content Strategy and Narrative
Experience in the technology, fashion, and cannabis industries shapes Oren John’s advice on a variety of topics: “luxury” marketing, creative strategies, promoting multiple voices, and positioning. At the end, he unloads a speed round on effective advertising methods for eCommerce while maintaining profitability.
Co-founders of Obvi (a bootstrapped $30M supplement brand), Ron and Ash candidly tackle a host of issues: branding, retail vs DTC, product launches, operations … the list goes on. The “digestible” format places a premium on what’s working in their business. And, what’s not.
Best Episode: LTV to CAC — Two of the Most Important Levers
CAC (customer acquisition cost) and LTV (lifetime value) are business-critical eCommerce abbreviations. Unfortunately, they often feel out of our control. After defining both metrics, Ron and Ash outline a handful of practical ways they’re mastering each — as well as combining them to win.
Steve’s wife, Jennifer, quit her job, and together the Chou’s founded Bumblebee Linens. That was in 2007. Today the brand generates seven figures. Each episode features an online entrepreneur who took the leap — going beyond trite, surface-level stories to extract the little details and exact strategies that fueled their success.
Best Episode: How To Market Your Online Store On YouTube
Eric Bandholz of Beardbrand joins the podcast to discuss the opportunities found in marketing your brand on YouTube. He touches on audience growth, creating a media arm of a DTC business, and the challenges around attribution.
Whether you’re starting, growing, or scaling your eCommerce store — on or off of Shopify — Masters’ guests run the business-maturity gamut. From creating social media ads to optimizing your website to finding the right supplier, each episode follows the story of a different operator, highlighting both personal and professional lessons.
Best Episode: The Multimillion-Dollar Apparel Brand Created By a YouTuber
Cassey Ho went from YouTube creator to DTC founder. While her channel boasts over 8M subscribers, founding active-wear brand POPFLEX brought new and unexpected challenges. Beset by copycats, Cassey’s breakthrough came from products tailored to her community, like leggings that eliminate “camel toes” or bags with waterproof compartments for dirty gym shoes.
Hosted by various leaders at BigCommerce, this bi-weekly series spotlights marketing experts and eCommerce experts alike. Geared toward store owners and startups, the show nonetheless remains eCommerce platform agnostic by anchoring itself in omnichannel strategies applied through actionable advice.
Best Episode(s): Modern Marketing with Seth Godin & Is Your Business Future-Ready? With Google
Originally recorded at Big Commerce’s Make It Big conference, both episodes fit naturally into an audio-only format. In the first, Lisa Eggerton (CMO) sits down with Seth Godin to distinguish “market-driven” versus “marketing-driven.” In the second, Meghan Stabler (SVP) is joined by Martha Welsh (Head of Strategy at Google Commerce).
Truth be told, the best eCommerce podcast doesn’t exist.
After all, “best” is a tricky word. So is any ordered list; even if you remove numbers.
The goal of this guide isn’t to lay down an authoritative hierarchy. Rather, it exists to help you achieve the two extremes we began with: tactical and world-shaping.
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