Exploring commerce and its impacts on the world.

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Commerce is culture™. Weekly eCommerce podcasts that map how brands, technology, and consumer behavior shape what people buy and why it matters, across four ongoing series.

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    Content, Communities and the Future of Publishing

    The Future of the Funnel

    The see the ad, click, browse, buy sequence has disappeared. Klaviyo's Kelsey Capps speaks on what replaces the funnel, and why the sooner you move, the stronger your data becomes.
    The Future of the Funnel

    Service Is the New Storefront

    You are a VIP customer, and the bot still asks for your email. Klaviyo's Kelly Thacker on why "service is the new storefront" is finally more than a slogan.
    Service Is the New Storefront

    From One to Ten Million Sends in One Month: Marketing is Orchestration Now

    Particle scaled from one million to ten million sends a month in weeks, not years, and doubled revenue. Here's the system behind it.
    From One to Ten Million Sends in One Month: Marketing is Orchestration Now

    Owning the Social Moment

    Instagram is the landlord, and it keeps raising the rent. Sculpted by Aimee teased the death of a cult cream blush and sold eight weeks of stock in under a week.
    Owning the Social Moment

    Memory Is the New Competitive Moat

    Stop recommending Jack Daniel's to a Jameson drinker. One checkout question rewrote everything The Bottle Club thought it knew about its customers.
    Memory Is the New Competitive Moat

    K:LDN 2026: The Architecture of Meaningful Connection

    Feat. Jamie Domenici, CMO @ Klaviyo & Roger Beharry Lall, Research Director @ IDC
    K:LDN 2026: The Architecture of Meaningful Connection

    Inside Lululemon’s Resale Engine

    Feat. Ryan Rowe, Archive, & Alison Buchanan, Lululemon
    Inside Lululemon’s Resale Engine

    The Machine Ate the Storefront, PayPal Mapped the Collapse

    Feat. Dr. Mark Grether, SVP & General Manager @ PayPal Ads
    The Machine Ate the Storefront, PayPal Mapped the Collapse

    Nearly 1B Strong: Snapchat Has Retail’s Most Overlooked Audience

    Feat. Sidharth Malhotra, Global Vice President of SMB and Mid-Market @ Snap Inc.
    Nearly 1B Strong: Snapchat Has Retail’s Most Overlooked Audience

    After Dark: "You're Not A Visionary, You're A Vendor"

    Get all After Dark releases by joining Future Commerce Plus!
    After Dark: "You're Not A Visionary, You're A Vendor"

    LIVE @ Google I/O: Universal Cart, Agentic Payments, and the Protocols Powering the Agent-Mediated Economy

    feat. Suresh Ganapathy, Senior Director of Product Management for Consumer Shopping @ Google
    LIVE @ Google I/O: Universal Cart, Agentic Payments, and the Protocols Powering the Agent-Mediated Economy

    The Internet’s Aperture Is Shrinking

    Feat. Matt Maher, Founder @ M7 Innovations
    The Internet’s Aperture Is Shrinking

    The Great Electricity Race

    Dispatches from Semafor World Economy Summit
    The Great Electricity Race

    How Furniture.com Repaired Furniture Shopping For Everyone

    Feat. Olivia Hnatyshin, AVP of Brand & Creative @ Furniture.com
    How Furniture.com Repaired Furniture Shopping For Everyone
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