
Learn the four stages of optimization maturity and how to identify where your business stands: from simple segmentation to real-time adaptability.
Not every brand is ready for sophisticated experimentation, and thatâs okay. In this lesson, Brian walks you through the four stages of optimization maturity, from âout of the boxâ data collection to advanced, AI-assisted adaptability. Youâll discover where your company sits today and what concrete next steps will help you move toward more reliable, data-informed decision-making.
Lesson Contents
Think through the four stages of personalization maturity. Based on the description, where do you think your brand lies?
Have you experienced dark patterns as a customer? How did that experience change your interaction with that brand?

Learn the four stages of optimization maturity and how to identify where your business stands: from simple segmentation to real-time adaptability.
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Not every brand is ready for sophisticated experimentation, and thatâs okay. In this lesson, Brian walks you through the four stages of optimization maturity, from âout of the boxâ data collection to advanced, AI-assisted adaptability. Youâll discover where your company sits today and what concrete next steps will help you move toward more reliable, data-informed decision-making.
Lesson Contents
Think through the four stages of personalization maturity. Based on the description, where do you think your brand lies?
Have you experienced dark patterns as a customer? How did that experience change your interaction with that brand?