🎤 AFTER DARK LIVE — CHICAGO • SEPT 17
Lesson 1

The Stages of Personalization Maturity

Learn the four stages of optimization maturity and how to identify where your business stands: from simple segmentation to real-time adaptability.

Download the Course Guide

Where does your brand really stand on the optimization curve?

Not every brand is ready for sophisticated experimentation, and that’s okay. In this lesson, Brian walks you through the four stages of optimization maturity, from “out of the box” data collection to advanced, AI-assisted adaptability. You’ll discover where your company sits today and what concrete next steps will help you move toward more reliable, data-informed decision-making.

Lesson Contents

  • Learn the defining traits of each optimization stage
  • Evaluate your business’s current capabilities and gaps
  • Identify achievable next steps to progress your optimization maturity

Reflection Questions:

Reflection:

Think through the four stages of personalization maturity. Based on the description, where do you think your brand lies?

Have you experienced dark patterns as a customer? How did that experience change your interaction with that brand?

Lesson 1

The Stages of Personalization Maturity

Learn the four stages of optimization maturity and how to identify where your business stands: from simple segmentation to real-time adaptability.

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Download the Course Guide

Where does your brand really stand on the optimization curve?

Not every brand is ready for sophisticated experimentation, and that’s okay. In this lesson, Brian walks you through the four stages of optimization maturity, from “out of the box” data collection to advanced, AI-assisted adaptability. You’ll discover where your company sits today and what concrete next steps will help you move toward more reliable, data-informed decision-making.

Lesson Contents

  • Learn the defining traits of each optimization stage
  • Evaluate your business’s current capabilities and gaps
  • Identify achievable next steps to progress your optimization maturity

Reflection:

Think through the four stages of personalization maturity. Based on the description, where do you think your brand lies?

Have you experienced dark patterns as a customer? How did that experience change your interaction with that brand?

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