🎤 AFTER DARK LIVE — CHICAGO • SEPT 17
Lesson 6

Taking your eCommerce Personalization to the Next Level

Conversion Rate Optimization isn’t a project, it’s a practice. Learn how to build a culture of continuous improvement across your team and tech stack.

Download the Course Guide

How can your personalization strategy grow as fast as your customers?

Once your CRO program is running, the real challenge begins: keeping it adaptive. In this closing lesson, Brian walks through the five areas that determine your ability to evolve. You’ll learn how to embed experimentation into your company’s DNA and measure progress over time.

Lesson Contents

  • Evaluate your CRO maturity across five key dimensions
  • Build processes for cross-channel consistency and adaptability
  • Learn how to evolve your optimization culture as your business scales

Reflection Questions:

Reflection:

We covered quite a bit in this module and personalization can feel quite overwhelming. After walking through this course, what is one concrete next step that your team can make to take your personalization efforts to the next level?

One simple step we suggest is planning regular check-ins with your team to assess your personalization goals and efforts. Do you have a recurring personalization check? What steps do you need to take to make that happen? How would you structure those checks based on the content of this course?

Lesson 6

Taking your eCommerce Personalization to the Next Level

Conversion Rate Optimization isn’t a project, it’s a practice. Learn how to build a culture of continuous improvement across your team and tech stack.

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Download the Course Guide

How can your personalization strategy grow as fast as your customers?

Once your CRO program is running, the real challenge begins: keeping it adaptive. In this closing lesson, Brian walks through the five areas that determine your ability to evolve. You’ll learn how to embed experimentation into your company’s DNA and measure progress over time.

Lesson Contents

  • Evaluate your CRO maturity across five key dimensions
  • Build processes for cross-channel consistency and adaptability
  • Learn how to evolve your optimization culture as your business scales

Reflection:

We covered quite a bit in this module and personalization can feel quite overwhelming. After walking through this course, what is one concrete next step that your team can make to take your personalization efforts to the next level?

One simple step we suggest is planning regular check-ins with your team to assess your personalization goals and efforts. Do you have a recurring personalization check? What steps do you need to take to make that happen? How would you structure those checks based on the content of this course?

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