🎤 AFTER DARK LIVE — CHICAGO • SEPT 17
Lesson 4

Solving Customer Problems by Putting Research into Action

Move from insight to impact. Learn how to design structured, repeatable CRO experiments that turn user research into measurable growth.

Download the Course Guide

How do you turn experimentation into tangible results?

Research is only as valuable as the action it produces. In this lesson, Brian introduces the Battleship vs. Gold Mining framework. You’ll learn how to structure hypotheses, build measurable experiments, and use feedback loops to turn isolated wins into scalable CRO strategies.

Lesson Contents

  • Compare the “Battleship” and “Gold Mining” approaches to testing
  • Learn how to form clear, testable hypotheses from research data
  • Build feedback loops that sustain continuous optimization

Reflection Questions:

Reflection:

Do your personalization testing methods look more like battleship or gold mining? How can you restructure some of your testing to reflect the gold mining method?

Do you have structure around your feedback loops? How can you improve your feedback to create more structure?

Lesson 4

Solving Customer Problems by Putting Research into Action

Move from insight to impact. Learn how to design structured, repeatable CRO experiments that turn user research into measurable growth.

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Download the Course Guide

How do you turn experimentation into tangible results?

Research is only as valuable as the action it produces. In this lesson, Brian introduces the Battleship vs. Gold Mining framework. You’ll learn how to structure hypotheses, build measurable experiments, and use feedback loops to turn isolated wins into scalable CRO strategies.

Lesson Contents

  • Compare the “Battleship” and “Gold Mining” approaches to testing
  • Learn how to form clear, testable hypotheses from research data
  • Build feedback loops that sustain continuous optimization

Reflection:

Do your personalization testing methods look more like battleship or gold mining? How can you restructure some of your testing to reflect the gold mining method?

Do you have structure around your feedback loops? How can you improve your feedback to create more structure?

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