🎤 AFTER DARK LIVE — CHICAGO • SEPT 17

Designing High-Impact Partner Programs

Future Commerce Episodes

Learn how to design, launch, and scale a partner program that drives revenue, builds relationships, and aligns internal and external success taught by the brains behind Bloomreach's successful partnership program.

Start learning
MEET YOUR INSTRUCTOR
Future Commerce Episodes

Learn how to design, launch, and scale a partner program that drives revenue, builds relationships, and aligns internal and external success taught by the brains behind Bloomreach's successful partnership program.

MEET YOUR INSTRUCTOR
Start Learning

How can partnerships become your most powerful growth channel?

Partnerships aren’t just a sales channel — they’re a growth engine. In Building a Partner Program That Works, Rachel Fefer and Jess Goulart (Bloomreach) share their proven frameworks for designing, scaling, and optimizing agency and SaaS partnerships. Guided by Phillip Jackson of Future Commerce, you’ll learn how to structure commercial models, define KPIs, and align your internal teams with your external ecosystem.

You’ll learn how to:

  • Define your partner program’s goals and commercial model
  • Build a data-driven framework for growth and accountability
  • Map the full partner journey — both internal and external
  • Create KPIs that evolve as your program matures
  • Drive long-term revenue and retention through partner enablement

By the end, you’ll have the playbook to launch and sustain a partner program that drives real business results — and builds relationships that last.

Course Coming Soon!

Start Learning
Intro

Set the Table: Agency Partner Programs

What you'll learn in this series:

  • The importance of building a partner program
  • Different commercial models for agency partner programs
  • Four steps for building a data-driven partner program
  • How to map the partner journey to ensure success
  • Tips for driving revenue through your partner program
Watch lesson now →
Lesson 1

The "What" and "Why" of Agency Partner Programs

Lesson Contents

  • See how partnerships have evolved from “nice to have” to critical growth drivers
  • Understand what a strong partnership ecosystem looks like
  • Learn how to evaluate which model best fits your business goals
Watch lesson now →
Lesson 2

Setting the Foundation for Your Agency Partner Program

Lesson Contents

  • Explore the key data points that define partner performance
  • Learn how to set measurable goals across teams and relationships
  • Understand how clarity and accountability drive program adoption
Watch lesson now →
Lesson 3

Mapping the Internal & External Partner Journey

Lesson Contents

  • Understand the key stages of an effective partner journey
  • Learn how internal alignment shapes the external experience
  • Identify the moments that make (or break) partner loyalty
Watch lesson now →
Lesson 4

Driving Revenue with Tips for Partner Managers to Succeed

Lesson Contents

  • Discover the key building blocks of a strong partner playbook
  • Learn how structure and communication drive scalability
  • Leave with a framework you can adapt as your program matures
Watch lesson now →
Outro

The Recipe for a Successful Agency Partner Program

  • Reflect on how each lesson fits into your own partnership strategy
  • Identify one area to strengthen or systemize first
  • Create a simple plan to maintain momentum and accountability
  • Celebrate progress — great partnerships grow from consistency
Watch lesson now →
Start Learning

Meet your Expert,

Rachel Fefer & Jess Goulart

Rachel Fefer is a channel sales leader who has built and grown successful channel programs. Currently, Rachel leads the Americas Channel Sales organization at Bloomreach. Prior to that, Rachel held alliance, sales, and marketing roles at other digital experience software companies including Adobe, Magento, Gorgias, Oracle, and LivePerson. Rachel has an MBA from Bar Ilan University in Israel, and a BA from Syracuse University's Newhouse School.

Jess Goulart has worked in digital experience partnerships for over a decade spanning the brand, software, and services side of the technology industry. She specializes in building successful partner ecosystems and is currently managing the agency partner team at Bloomreach and helping them transform into a "partner first" organization. Prior to that, she worked in enterprise partnerships at Adobe where she helped her partner achieve Adobe's coveted "Partner of The Year" award, and before that, she built out the global alliances and partner marketing program at BORN Group, a top global digital eCommerce agency that was acquired by Tech Mahindra in 2019.

Start Learning

This series is brought to you in partnership with

Bloomreach is proud to join forces with Future Commerce to power an innovative education platform that empowers leaders and businesses to “be limitless” in the world of commerce. Our partnership represents our shared dedication to fostering professional growth, knowledge, and success within the global commerce community. Together, we are forging a limitless future for e-commerce, one learner at a time.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.