Build Teams That Last

Lesson Contents

• Understand the three elements of the Operational Triangle
• Learn how imbalance creates organizational friction
• Apply the triangle to real-world leadership decisions

Lesson Contents

• Reflect on how title and authority affect leadership behavior
• Identify informal leaders already driving team culture
• Practice clear, consistent communication and feedback rhythms

Lesson Contents

• Develop measurable goals tied to business outcomes
• Build professional-growth and training goals into performance plans
• Use the Operational Triangle to maintain balance across KPIs

Lesson Contents

• Learn how to evaluate attitude and cultural fit during hiring
• Involve team members in candidate evaluation for alignment
• Build onboarding plans that accelerate confidence and contribution

Lesson Contents

• Identify key drivers of employee engagement and retention
• Design development programs tied to performance objectives
• Implement regular check-ins to keep growth conversations alive

Lesson Contents

• Identify the four core employee types and their defining traits
• Learn how to adapt your management style to each type
• Create balanced teams by pairing complementary strengths
• Develop growth paths that help each employee thrive — without compromising culture