Future Commerce Learning is included as part of your Future Commerce Plus subscription.

Access all current and future modules to enhance your eCommerce and retail skills, learning from top industry experts. Enjoy quarterly updates with new content and benefit from a comprehensive study guide and regular knowledge checks to reinforce your learning.

Most Recent Courses

Set the Table: Customer Acquisition

Rethink well-known marketing frameworks and take your marketing organization to the next level with Orchid, COO at Common Thread Collective. Former head of consumer experience strategy at Nestlé USA, Orchid has mastered customer acquisition techniques.

You'll learn how to structure your marketing models to acquire and retain your customers for the long haul.

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Set the Table: Customer Retention

After you get your acquisition efforts in line, strengthen your customer retention efforts with Mandi Moshay, Sr. Director of eCommerce at Honeylove. Mandi has worked as a marketing leader in the DTC space for over a decade, both on the agency side and in-house.

Go beyond loyalty programs and flashy marketing campaigns to learn real, sustainable strategies for retaining and building life-long relationships with your customers.

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Set the Table: Conversion Rate Optimization

Learn how to optimize your website to increase your sales and provide a better customer experience with Brian Schmitt, Co-Founder at surefoot.
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Brian ran his first A/B test in 2003 by hardcoding a randomizer a webpage and sending the data to Webtrends—before Google Analytics existed. You could say he's a pioneer in the CRO world.

In this series, Brian will walk you through processes for determining the right steps to increase your brand's website personalization efforts.

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Set the Table: Building Highly Effective Teams

Teams can make or break a company. Sit down with Jon Klonsky, CEO of HaloKinetic as he imparts wisdom from his experiences building teams at the startup and enterprise levels.
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In this series, Jon will walk you through easy-to-remember frameworks to apply to your business' operations, how to establish and maintain clear objectives for your teams and how to hire and retain high-performing employees.

Level up your leadership skills and your team with this series.

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Set the Table: Building an agency Partner Program

Want to build a partnership program but don't know where to start? Join Rachel Fefer, Americas Channel Sales Leader, and Jess Goulart, Agency Partnerships Team Manager at Bloomreach, as they walk through building a Partnership program step by step.

You'll walk away with a deep understanding of partnership programs, how to build a data-driven program, and building tools to ensure success and profitability.

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Field Notes

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Receive in-depth analysis and commentary on some of the retail industry's top brands from Future Commerce and analyst partner, Kate Fannin, the Retail Realist.

Learn how brands spanning from SKIMS to Whole Foods to Printemps are embracing commerce and culture to create relevant and immersive brick-and-mortar experiences.

Exclusively for Members of Future Commerce+

Word of Mouth Index with Fairing

Discover the hidden power of personal recommendations driving your business. The Word of Mouth Index provides unprecedented visibility into how customer referrals impact purchasing decisions across industries.

Track emerging trends, benchmark your brand's organic influence against competitors, and unlock actionable insights to strengthen your most valuable marketing channel—your satisfied customers.

Updated monthly with fresh data.

For Future Commerce+ Members Only.

Watch the entire VISIONS archive on-demand.

Ad-Free Podcast Feed + After Dark Episodes

As a Future Commerce+ subscriber, you receive exclusive access to a special Ad-Free feed of the Future Commerce Podcast.

PLUS get access to special Future Commerce After Dark episodes.

Click to copy this URL and paste into your podcatcher of choice*

*Private podcast feeds are not available with Spotify or Stitcher

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Didn't find your podcatcher? Access a great FAQ here: transistor.fm/add-podcast/

Exclusive Content

Get access to exclusive content with your Future Commerce+ Subscription.

First Access to Future Commerce Events

As a Future Commerce+ Subscriber, you get first access to all of our upcoming Events.
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Access all of our upcoming events by visiting our events page.

See an event you'd like to attend? Email us at [email protected] with the subject: FC+ [Event Name and date] and we'll get you on the list.

15% off on Merch, Print and Guides

Our deepest reporting happens in print, through our annual Journal and semi-annual zines. Members get discount on Future Commerce merch, print, guides, and physical products.

Get 15% off your order with the code FCPLUS.

*Maximum $25 discount per order, no minimum.